The Better Conversations Rulebook —
Questions & Phrases Practised Daily by Leaders Who Coach™ 

Amazon #1 Best Seller | Management & Leadership
Know the conversation rules of Coach-Leaders. Simple yet powerful techniques to speak with confidence, build trust and hold social influence.
  • What earns you the right to be heard?
  • How are you breaking trust?
  • What is deep listening, really?
  • How is over-sharing risky?
  • Are you expecting too much from one conversation?
  • Do narcissists always win?
  • Why is contracting so important?
  • And more...

Includes 88 Questions & Phrases with explainers.

Available in Paperback & eBook

Also available on Amazon DE | FR | ES | IT | NL | JP | BR | CA | MX | AU | IN
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The 'Why' of powerful questions & phrases

No-one tells you what’s really going on in a conversation. The Better Conversations Rulebook reveals the truth of what’s happening, why some conversations play out in frustrating ways, and how you can transform your relationships at work.

  • Invite people to open up and share ideas
  • Build ownership and accountability
  • Do less heavy-lifting in conversations
  • De-risk conversation outcomes
  • Solve escalations and complex problems
  • Overhaul your one-to-ones and team meetings


Gain your human advantage in holding strong, rewarding and memorable conversations with your direct reports, your peers, your external partners and customers, and even your boss!
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Accompanying The Better Conversations Rulebook is the Foundation Module of Leaders Who Coach™ to discover your Personal Values and uncover your Blind Spots — available to you FREE!
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